Managed Video Collaboration
SaskTel Managed Video Collaboration (MVC) is a cloud-based video conferencing solution that connects employees wherever they are.
With the benefit of non-verbal communication and on-screen collaboration, people stay engaged — it is like you are meeting in-person but without the cost of travel. The experience is so much better than just voice conferencing.
Why choose SaskTel MVC?
Set-up and technical support
We will set up and configure the service for your business needs, and if something goes wrong during use, the end user has someone to call - unlike other self-serve models.
Concierge option
Have an important meeting? The concierge service is a managed feature that will run your call for you ensuring everything goes flawlessly.
Secure
Your data traffic is encrypted end to end on a Virtual Private Network (VPN) and is firewall protected to prevent others from accessing your data.
Reliable
99.9% guaranteed application uptime, meaning no dropped calls.*
*Uptime reliability of the service is dependent on your network.
Service options
Mix and match package options to best fit your business needs.
| Product | Features | Standard endpoint registration | Premium endpoint registration | Soft client starting at $79/mo. |
|---|---|---|---|---|
| High definition audio and video | For a crisp, clear, in-person experience. | ✓ | ✓ | ✓ |
| Document sharing | Real-time sharing of documents, presentations, and your computer screen for easy collaboration. | ✓ | ✓ | ✓ |
| Compatible with existing video hardware | If you already have hardware in place, you may be able to avoid capital costs by using existing hardware. | ✓ | ✓ | ✓ |
| Speaker tracking | In a conference room with multiple people, the camera automatically zooms in so everyone can see the speaker clearly. Note: This is dependent on your video hardware. | ✓ | ✓ | - |
| Call control | Moderator has call control options to mute, unmute people, lock rooms. | ✓ | ✓ | ✓ |
| Personal meeting room | A personal meeting room where the soft-client user can host meetings. VMRs allow up to 50 participants from within or outside of the organization. | - | - | ✓ |
| Shared Virtual meeting room* | A shared meeting room that anyone within the organization can use to host meetings. VMRs allow up to 50 participants from within or outside of the organization and include unlimited usage. | ✓ | ✓ | - |
| Dedicated Virtual meeting room* | A dedicated room that requires the purchase of either a standard or premium registration. Only the named endpoint registration can host meetings with its DVMR. Allows up to 50 participants from within or outside of the organization and includes unlimited usage. | ✓ | ✓ | - |
| Concierge calling | An operator connects all parties to the video bridge, ensuring a good experience, then disconnects from the call. | ✓ | ✓ | ✓ |
| Managed calling | An operator remains on the call for the duration of the call to proactively deal with quality issues and complete scripted audio and visual adjustments as necessary. | ✓ | ✓ | ✓ |
| Setup and registration | Standard endpoint registration | Premium endpoint registration | Soft client starting at $79/mo. | |
|---|---|---|---|---|
| Training | End-user and administrator training to ensure you know how to best use your service. | One-time | Unlimited | One-time |
| Corporate address book setup | Leverage your corporate address book to video call another user directly. | One-time setup | Setup and ongoing updates | One-time setup |
| Video support | Standard endpoint registration | Premium endpoint registration | Soft client starting at $79/mo. | |
|---|---|---|---|---|
| End-user support (Mon - Fri 8am-8pm) | ✓ | ✓ | ✓ | |
| End-user support (24/7)* | ✓ | ✓ | ✓ | |
| External endpoint support | 15-minute helpdesk support for an external participant joining a video call. | ✓ | ✓ | - |
| Remote endpoint troubleshooting | SaskTel remotely supports the endpoints in the case of trouble. | - | ✓ | - |
| Endpoint software updates | SaskTel will install updates to your endpoints as they become available. | - | ✓ | - |
| Video adoption support | We will help you use the service to the best of its ability to achieve the business results you want. | - | ✓ | - |
*Additional fees apply
Pricing
| Mix-and-match options | Pricing |
|---|---|
|
Packages Choose your initial package option (must choose at least one). |
Softclient - $79/mo. Standard - $149/mo. Premium - $299/mo. |
|
Additional meeting rooms Need more than one room? (One personal meeting room is included with Softclient). |
Dedicated Virtual meeting room (Can be added to either a Standard or Premium package) $109/mo. (5+ endpoints)* $129/mo. (1-4 endpoints)* Shared Virtual meeting room - $399/mo. |
|
Equipment If you’re setting up conference rooms, you may be able to use your existing equipment, or can choose to rent or purchase from a full line of Cisco video conferencing devices. |
Contact us for Cisco rental or purchase options and prices. |
|
Additional services Want additional support? We're here to help you and make sure that your calls go well. |
End-user support upgrade to 7/24 - $100/mo. Concierge calling - starting at $1425 for 10 hours Managed calling - starting at $1425 for 10 hours |
|
Setup A one-time fee charge per endpoint and Softclient. |
$99 per endpoint license and Softclient test test |
*Must purchase a Standard or Premium package to purchase the DVMR.
Testimonials
“In 27 months, we’ve saved an estimated $73,000 in travel and overnight expenses. And we haven’t factored in operational savings - when Operations doesn’t have to travel two hours each way for a meeting, that’s time they can be working on-site.”
-Paul Mayson, SaskWater
Related services
TopSaskTel MVC is powered by our partner Telemerge. They are the direct provider of some of the above services, such as Managed and Concierge calling, video adoption support, and trouble support.
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