Outages
When a service outage occurs, we'll do everything we can to fix it as soon as possible. The most common causes for outages are:
- Cable and fibre cuts from digging
- Wet conditions
- Normal equipment wear and tear
- Overhead lines hit by machinery
Power outages may also cause issues with your SaskTel services. Many of these issues you can fix yourself. See Troubles after power outage.
Latest Outage Updates
Date:
Nov 25/25
Community:
Black Lake, Cigar Lake, Collins Bay, Fond-du-Lac, Geike River, Key Lake, Southend, Stony Rapids, Wollaston Lake
Description:
November 25, 2025 – On November 26, from 12:00 am (midnight) until approximately 6:00 am SaskTel services will be impacted by network maintenance that will effect the communities north and east of Sucker Lake including the surrounding areas of Black Lake, Cigar Lake, Collins Bay, Fond-du-Lac, Geike River, Key Lake, Southend, Stony Rapids, and Wollaston Lake. During that timeframe, SaskTel Internet, Wireless, and Landline (Business and Home Phone) services will be unavailable.
SaskTel apologizes for any inconvenience this outage may cause for customers and thanks them for their patience while work is completed as quickly as possible.
In the event of an emergency, residents in and around the community will need to physically contact their nearest emergency services for assistance.
Status:
Active
Report an outage
Call 1.800.SASKTEL (1.800.727.5835)
Alerts and bulletins