Outages
When a service outage occurs, we'll do everything we can to fix it as soon as possible. The most common causes for outages are:
- Cable and fibre cuts from digging
- Wet conditions
- Normal equipment wear and tear
- Overhead lines hit by machinery
Power outages may also cause issues with your SaskTel services. Many of these issues you can fix yourself. See Troubles after power outage.
Latest Outage Updates
Date:
Nov 16/25
Community:
Melfort
Description:
We are aware of a Max and Internet outage in Melfort and are working to restore services as quickly as possible.
Status:
Active
Date:
Nov 17/25
Community:
Kindersley and Macklin
Description:
We are aware of an outage in the Kindersley and Macklin area affecting Home Phone, Max TV, Stream and Internet services and are working to restore service as soon as possible.
Status:
Active
Date:
Nov 17/25
Community:
Battle River
Description:
4:03 PM: We are aware of issues with wireless service in Battle River, SK. Customers may experience dropped calls & text message issues. We are working to fix this as quickly as possible and will update this post when more info is available.
Status:
Active
Report an outage
Call 1.800.SASKTEL (1.800.727.5835)
Alerts and bulletins