Outages

When a service outage occurs, we'll do everything we can to fix it as soon as possible. The most common causes for outages are:

Power outages may also cause issues with your SaskTel services. Many of these issues you can fix yourself. See Troubles after power outage.

Date	Community	Description	Status
Apr 24/25	Service Wide	If you have received a message claiming to be from customercare@sasktel.com, please be advised that the message is a phishing attempt. Do not click the link in the message. If you received this message, please download the email on sasktel.net by clicking more at the top and select "Save Message." Email the saved message as an attachment to emailsupport@sasktel.net. Delete the message from your inbox to reduce any risk.	Active
May 02/25	Sandy Beach Regional Park	RESOLVED: Wireless Services Fully Restored at Sandy Beach Regional Park May 8, 2025 – As of 2:45 pm SaskTel has completed the installation of its new cell site at Sandy Beach Regional Park and wireless services are again operating normally. If any customers are continuing to experience wireless connectivity issues, they are encouraged to contact the SaskTel Support Centre at 1-800-727-5835 (1-800-SASKTEL) for assistance. SaskTel would again like to thank our customers for their patience while we worked to improve wireless services in the Sandy Beach Regional Park.	Active