Outages
When a service outage occurs, we'll do everything we can to fix it as soon as possible. The most common causes for outages are:
- Cable and fibre cuts from digging
- Wet conditions
- Normal equipment wear and tear
- Overhead lines hit by machinery
Power outages may also cause issues with your SaskTel services. Many of these issues you can fix yourself. See Troubles after power outage.
Latest Outage Updates
Date:
Sep 10/25
Community:
Stony Rapids, Fond Du Lac, Butler Lake, McDonald Lake, Durrant Lake, McClean Lake, Collins Bay, and Wollaston Lake
Description:
There is a service congestion due to a possible fibre cut in Collins Bay, SK affecting phone, internet and maxTV services in Stony Rapids, Fond Du Lac, Butler Lake, McDonald Lake, Durrant Lake, McClean Lake, Collins Bay, and Wollaston Lake. Voice/Telephone services are prioritized. We are working to fix this as quickly as possible and will update this post when more information is available.
Status:
Resolved
Date:
Sep 11/25
Community:
Macdowall
Description:
We are aware of a home phone service outage in Macdowall and are working to restore services as quickly as possible. Updates will be posted when more information is available.
Status:
Resolved
Date:
Sep 15/25
Community:
Clayridge
Description:
8:00am: There is an outage in Clayridge affecting Wireless services. We are working to fix this as quickly as possible and will update this post when more info is available.
Status:
Active
Report an outage
Call 1.800.SASKTEL (1.800.727.5835)
Alerts and bulletins