Outages
When a service outage occurs, we'll do everything we can to fix it as soon as possible. The most common causes for outages are:
- Cable and fibre cuts from digging
- Wet conditions
- Normal equipment wear and tear
- Overhead lines hit by machinery
Power outages may also cause issues with your SaskTel services. Many of these issues you can fix yourself. See Troubles after power outage.
Latest Outage Updates
| Date | Community | Description | Status |
|---|---|---|---|
| Dec 17/24 | Service-Wide | We are aware of intermittent issues accessing the mySASKTEL app. In the meantime, you can access mySASKTEL at our website mysasktel.com. We are working to fix this as quickly as possible. | Resolved |
Report an outage
Call 1.800.SASKTEL (1.800.727.5835)
Alerts and bulletins