Overview

We're passionate about making our services available to all. That’s why we offer a variety of accessibility products and services that fit your life.

If you browse our accessibility products and services and don't see what you're looking for, see our list of recommended accessibility suppliers.

Accessibility Plan

We're committed to customer service excellence and supporting the Government of Canada’s Accessible Canada Act (ACA). For details about the actions we plan to take to identify, remove, and prevent barriers to accessibility, see our Accessibility Plan and annual Progress Report (PDF).

Wireless 30-day trial

Customers who have a self-declared accessibility need are eligible for a wireless 30-day trial period on any new device activation and will have the full amount of voice, text and/or data included with their plan to use during their extended trial period. To qualify, you must fill out an Accessibility Self-declaration form (PDF).

maxTV 30-day trial

Customers who have a self-declared accessibility need can get a maxTV 30-day trial. During this trial, customers can cancel their maxTV service if it does not suit their accessibility needs and receive a full refund. To qualify, you must self-declare by calling 1.800.SASKTEL (1.800.727.5835).

Internet 30-day trial

Customers who have a self-declared accessibility need get a 30-day trial period with a 2-year Internet contract. During this trial period, customers can cancel their contracted Internet service and early cancellation fees will be waived. To qualify, you must self-declare by calling 1.800.SASKTEL (1.800.727.5835).

Website accessibility

We’re committed to making our website accessible to the widest possible audience. We strive to follow the latest Web Content Accessibility Guidelines (WCAG) created by the World Wide Web Consortium (W3C) in compliance with the Accessible Canada Act.

Wireless Code of Conduct in ASL

Videos presented in American Sign Language (ASL) and Langue des signes québécoise (LSQ) with captions and voiceover.

The Wireless Code and Your Rights as a Canadian Wireless Consumer

Code sur les services sans fil et de vos droits à titre de consommateurs canadiens

Wireless Terminology Videos

Internet Code of Conduct in ASL

Videos presented in American Sign Language (ASL) and Langue des signes québécoise (LSQ) with captions and voiceover.

Internet Code Announcement

 

The Internet Code and Your Rights as a Customer

Annonce de code Internet

Code sur les services Internet et droits en tant que client

Internet Terminology Videos